We would like to thank you for visiting datadear.com which is part of the scope.com.mt group.
We are committed to protecting our visitors' privacy and we will not collect any personal information about you as a visitor unless you provide it voluntarily. Any personal information you communicate to us is kept within datadear.com itself in accordance with the Data Protection Act 2001 of the Laws of Malta as well as the EU Data Protection Directive (EU/46/95) .2.0 The Data Protection Act 2001
The Data Protection Act 2001 was enacted on the 14 December 2001 and came fully into force on the 15 July 2003. We therefore have a legal duty to respect and protect any personal information we collect from you and we will abide by such duty. We take all safeguards necessary to prevent unauthorised access and we do not pass on your details collected from you as a visitor or registered user, to any third party unless you give us your consent to do so.3.0 Storing of Data
Data coming from Xero accounting software is not stored (except for 1 hour for caching purposes) in any way or form on our servers. We use caching to improve the performance of the user in case he needs to reload the data. Hence we do not have a retention policy as no documents and data is processed on our servers. We only cache data in server memory for about 1 hour and the user can delete this at any point in time directly from the Excel add-in - however caching can be disabled completely from the Preferences.
We capture the billing details of the account holder (subscriber). This information is accessible to him only and can be changed or cancelled at any point in time. We use this data to send regular updates about DataDear. No data (except those mentioned above) is stored in our data centre and the account can be cancelled at any point in time from the dashboard. Our servers are based in a data centre in Europe. This location was strategically chosen due to its position and the protection from the EU legislation.
DataDear does not host any client data. As such our focus is to ensure that data flowing through our servers does not get intercepted or tampered. All communications happen over Secure Socket Layer (SSL) to ensure data is encrypted from both sides. Independent vulnerability tests are carried out on the full cycle to ensure the application's security levels are of the highest standard.4.0 Information Collected
As a client, we collect your information when you fill in the contact or the expert form or when logging a support ticket. We use the personal information submitted in the form only to respond to your message. This personal information will not be kept longer than necessary and will be removed once you are satisified with the answers/feedback provided.
If you read or download information from our site, we automatically collect and store the following non-personal information:
• The requested web page or download;
• Whether the request was successful or not;
• The date and time when you accessed the site;
• The Internet address of the web site or the domain name of the computer from which you accessed the site;
• The operating system of the machine running your web browser and the type and version of your web browser.
Please note that this information is strictly for the sole use of datadear.com and it is not shared, leased, or sold in any manner to any other organisation. A notice in line with EU directives is displayed on the website informing you about this policy.
You may request us at any time what information is effectively held on you if any, at that particular time. You have the right to have any inaccuracies corrected and where applicable erased, if they are not already removed.
To make sure that you can control your personal information, datadear.com allows clients to:
• view the personal information available (on request);
• amend or remove any personal information that is inaccurate, irrelevant or out-of-date;
• choose to stop using our services and have any personal information removed, if such deletion is permissible by law and/or will not prejudice datadear.com's position at law.
datadear.com has various security measures to attempt to protect against the loss, misuse and alteration of personal information under our control. We have built our system with your privacy in mind even during the initial system design stage. datadear.com employees who have access either to the databases that store user information or to the servers that host our services must comply with strict security rules. While we cannot guarantee that loss, misuse or alteration to data will not occur, we make every effort to prevent such unfortunate occurrences.